Stylecraze.com: site review and shopping experience

It's the newest kid on the block but also the fastest growing one. This is the funky teenager that knows the latest trends and makes other established sites look like middle aged uncles.
This Hyderabad based online cosmetic and personal care products retail site has the best customer service out there. I placed my order on Thursday morning and received a confirmation email immediately followed by a phone call to verify the order. The order was shipped the same day and reached me on Saturday.
They stock many brands ranging from Revlon, Lakme and Lotus to Faces, Colorbar, Chambor, NYX and Bourjois amongst others. They are still in the process of expanding their inventory and right now they may not have the full range in each brand but they are definitely growing. I'm personally interested in Colorbar, Faces, Maxfactor and NYX coz these aren't very easily available in brick and mortar stores around here.

So for my first purchase I ordered 3 faces mini nail polishes- a gold glitter and a silver glitter one  (which I couldn't find anywhere else) and an aquamarine blue shade and a faces lip liner in true red. All the items were on good discounts and they arrived neatly bubble wrapped and packed and within their claim of 3 days. And I also got 2 free gifts- a small sample tube of Jovees anti acne cream and an Acnes face wash sample sachet. Don't you just love freebies!

Goodies

Freebies

Yay for:

• Good selection of brands including Revlon, Biotique, NYX, Bourjois, Maxfactor, Chambor,  Faces, Colorbar, OPI, Orly, Konad and many more.
• Good discounts on almost all items
• Excellent customer service
• Fast shipping- delivery within 3 days
• Cash on deliver option available
• Free shipping over purchase of Rs.250
• Swatches of most products are quite accurate
• Neat packaging
• Freebies

Nay for:

• Full range of cosmetics not available in most brands. But they are still expanding their inventory and adding new items everyday so this is not a major issue.
• Site layout could be made more attractive. Sure, it's functional and neat right now but a better layout with perhaps more attractive branding and colour scheme would lend it a posh, more sophisticated look.

So overall I'm very pleased with my shopping experience at StyleCraze.com and would definitely be going back for more goodies and would also recommend to all my friends. Here's hoping they retain their friendly customer service even after they grow big and that they continue to add more range in cosmetics.

My Rating: ****